The Collaborative Academic and Retention Effort (CARE) is an academic recovery program offered by the Division of Academic Enhancement to help students on academic probation to improve their academic performance. We do this by helping students become self-regulated learners and scholars in their chosen fields and disciplines.

To participate, students complete a CARE Self-Assessment Questionnaire that helps:

  • Identify obstacles and barriers to academic success
  • Evaluate current academic skills, standing, and learning strategies
  • Begin developing action-plans to improve academic performance

Upon completion of the survey, students meet with a CARE Specialist to review survey results, discuss ways to improve their approach to academic coursework, and connect with additional resources.  To perform well at UGA, students must effectively manage their time, motivation, coursework, and personal life.  The CARE program helps students PAUSE, PLAN, (connect with resources), and PERFORM well in college.

In an effort to provide holistic support for the specific needs of each student, CARE Specialists are available to serve as academic coaches, mentors, and/or accountability partners.

Schedule a CARE Appointment (if needed, step by step instructions are included below).

UGA students on scholastic probation are required to participate in the CARE program.

CARE Specialists:


Amelia HoyleAmelia Hoyle

Ph.D., in progress, Counseling Psychology, University of Georgia
M.Ed., Professional Community Counseling, University of Georgia
B.A., Psychology, Women’s Studies, University of North Carolina Chapel Hill
Office: 132E Milledge Hall

Amelia Hoyle is a CARE specialist in the Division of Academic Enhancement who believes in the potential of all students who walk into her office. As a current doctoral student in Counseling Psychology at the University of Georgia, Amelia enjoys sharing the knowledge she has gained as a student, while also discussing the unique academic strengths and specific goals for each individual CARE student.


Debra AlvisDebra Alvis

Ph.D., Counseling Psychology, University of Georgia
201 Milledge Hall

Dr. Debra Alvis enjoys helping students find their unique paths for optimal growth and development. With this in mind, each CARE session is designed to address the individual student’s needs. Often included in a session is a discussion of the student’s academic goals followed by individualized strategies designed to address any obstacles to meeting these goals.  Dr. Alvis is a licensed psychologist and Licensed Professional Counselor (LPC).  She is also trained as a mindfulness and yoga teacher with over thirty years of personal practice.  She has worked with UGA students in teaching and counseling capacities since 1989. Her teaching and research interests include the neuroscience of learning, academic and personal wellness, and the relationship between meaningful experiences and motivation.


Fengkan Zhu

Ph.D., in progress, Counseling Psychology, University of Georgia
M.A., Counseling Psychology, University of Missouri-Columbia
B.S., Psychology, Nanjing University
132E Milledge Hall

Fengkan Zhu is passionate in helping students achieve academic success through collaborations with students to help them gain insight about personal and systemic barriers, discover their own strengths and positive assets, and create a personalized action plan. In addition, Fengkan is committed to incorporate multicultural competency in his work with each individual CARE student. Fengkan can provide service in both English and Chinese.


Hewitt Rogers

Ph.D., in progress, Counseling Psychology, University of Georgia
Ed.S., Counselor Education, The University of Mississippi
M.Ed., Counselor Education, The University of Mississippi
B.S., Psychology, Mississippi State University
Office: 132E Milledge Hall

As a CARE specialist, Hewitt Rogers takes pleasure in helping students overcome personal and academic obstacles by providing them with a fresh perspective and equipping them with some of the tools necessary to succeed.  He previously worked at The University of Mississippi’s Center for Excellence in Teaching and Learning where he provided individual and group counseling as well as academic support for students in need.  Whether students desire assistance learning new study skills, working on time management, or just learning how to better navigate the college environment, Hewitt is available to help students achieve their goals.


Keith Allen

Ph.D., in progress, Higher Education, University of Georgia
M.A., Higher Education and Student Development, Taylor University
B.A., Economics, Emory University
Office: Brumby Hall Rotunda #8

As the CARE program coordinator and a passionate life-long learner, Mr. Allen takes a multidisciplinary approach toward supporting each student.  He focuses on meeting each student where-ever they are in the process of identifying and reaching their academic, personal, and professional goals.  He encourages each student to consider their own strengths, interests, and unique background characteristics: ripe for development at the University of Georgia.  He also enjoys helping students use metacognitive strategies to actively engage in learning and become masters of the material for each class.


UGA students on scholastic probation are required by their college dean’s office to participate in CARE.
Participation requirements include: 1). Complete the CARE questionnaire and 2). Meet at least once with a CARE specialist.  Your specialist will help you review reasons why you went on probation, discuss your current academic standing, ensure you have a good plan-of-action to clear probation, and connect you with resources to help you succeed.

Schedule a CARE Appointment

Step by step instructions for scheduling your appointment:

  1. Login to TutorTrac thru the MY UGA portal
  2. You will be directed to the main page of TutorTrac
  3. Click “Search Availability” under Student Options.
  4. Select Academic Coaching Center from the drop-down menu.
  5. Select “CARE” as the section.
  6. Click Search and you will be shown appointments available for the next 7 days.
  7. Select an appointment by clicking on it.
  8. Click Save. Within moments, you should receive an email or text confirmation of your appointment.
  9. To view all successfully booked appointments, return to the welcome screen by clicking Main Menu (in the upper left side of the page).

To cancel your appointment:

  1. Log on to your TutorTrac account.
  2. The main page will display a listing of all upcoming appointments.
  3. Click the grey X next to an appointment to cancel it.
  4. You should receive an appointment cancellation email at your UGA email account.


If you have questions, need assistance, or would like more information about the CARE program, please contact Keith Allen in the Division of Academic Enhancement via email at


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